Data Privacy Policy

Last updated: May 6, 2026

At Celemi, we are committed to protecting your privacy. This policy explains how we collect, use, store, and safeguard your personal data. We comply with the EU General Data Protection Regulation (GDPR, EU 2016/679) as well as other applicable data protection laws.

1. Data Controller

Celemiab International AB (reg. no. 556401-4735) is the data controller responsible for the processing of your personal data.

Contact:
Email: privacy@celemi.com
Address: Celemiab International AB, Nordenskiöldsgatan 6, 211 19 Malmö, Sweden

2. Data We Collect

We may collect the following categories of personal data:

  • Contact details: name, email, phone number, employer, job title.
  • Communication data: information provided in forms, emails, meeting notes.
  • Technical data: IP address, browser type, language, device information.
  • Usage data: website and web application behavior, cookies, preferences.
  • Business data: information necessary for service delivery, invoicing, and contracts.
  • Badge/certificate data: name, email address, course or program participation, completion status, badge/certificate metadata, and related communication.

3. Purposes and Legal Basis

Purpose Legal Basis
Provide services and fulfill agreements Contract (Art. 6.1(b))
Manage customer relations, support, and communication Legitimate interest (Art. 6.1(f))
Marketing and newsletters Consent (Art. 6.1(a))
Website and web application analytics and improvement Consent (for cookies and tracking technologies); legitimate interest for aggregated and non-identifiable analytics where applicable
Compliance with legal obligations (e.g., accounting) Legal obligation (Art. 6.1(c))
Issue and manage optional digital badges/certificates of completion Consent (Art. 6.1(a))

Where processing is based on legitimate interest, we ensure that such interests are not overridden by your rights and freedoms.

4. Data Retention

We retain personal data only as long as necessary for each purpose:

  • Contract and customer data: 7 years, or as legally required by local legislation (legal/accounting requirements).
  • Marketing data: until consent is withdrawn or after 2 years of inactivity.
  • Cookies and analytics data: according to cookie settings, max 24 months.
  • Recruitment data: up to 2 years, with consent.
  • Digital badge/certificate data: retained for as long as the end user chooses to keep the badge/certificate, or until consent is withdrawn. Upon withdrawal of consent, the badge/certificate and associated personal data will be deleted or anonymized where reasonably possible.

5. Sharing of Data

We do not sell your personal data. We may share data with:

  • Service providers (e.g., CRM systems, email services, IT hosting, analytics tools).
  • Business partners supporting delivery of our services.
  • Authorities when required by law.
  • For optional digital badges/certificates, we use Open Badge Factory / OBF as a service provider to issue and manage badges and certificates.

All third parties are bound by contracts ensuring adequate data protection. A list of key service providers/sub-processors is available upon request to privacy@celemi.com

6. International Data Transfers

If personal data is transferred outside the EU/EEA, this will only occur:

  • To countries recognized by the European Commission as providing adequate protection,
    or
  • Under Standard Contractual Clauses (SCCs) or equivalent safeguards.

7. Cookies

We use cookies for analytics, personalization, and marketing. You can manage or withdraw your consent at any time via our cookie banner or browser settings.
For details, see our Cookie Policy.

8. Your Rights

You have the right to:

  • Request access to your personal data (data subject access request).
  • Rectify incorrect or incomplete data.
  • Request erasure (“right to be forgotten”).
  • Object to processing (e.g., direct marketing).
  • Restrict processing.
  • Receive your data in a portable format (data portability).
  • Withdraw consent at any time, where processing is based on consent.
  • File a complaint with the Swedish Authority for Privacy Protection (IMY).

You may withdraw your consent at any time, or exercise any other of your rights, by contacting us at privacy@celemi.com.

9. Security

We protect your data with technical and organizational measures, including encryption, access controls, and incident management procedures.

10. Policy Updates

We may update this policy from time to time. The latest version will always be available on our website. Significant changes will be communicated directly to affected individuals.
Contact us
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