Our Point of View of Managing Change

To achieve change, we help companies involve people’s hearts minds and hands. Our learning journey appeals to the whole person; it touches the heart, engages the mind and activates the hand.

We don’t think it’s possible to push or pull people in a certain direction. But if you’re willing to share the why, what and how behind a change initiative, you can build involvement and understanding – and invite people to take on the challenges at hand. This is our point of view of managing change:

Heart, Mind and Hands.

HEART – The Why?

We recognize that it takes courage to face change. People need to feel motivated – emotionally as well as intellectually – to take on new challenges. We believe that to learn, people must truly feel engagement. That’s why it’s so important to involve people’s hearts in a learning situation.

MIND – The What?

We believe in helping people see the big picture. Only then can they make sense of the different, smaller parts that make up their day-to-day work. We bring key issues and concepts into context, and challenge people to think about causes and consequences. When people understand how things fit together and work, they can turn their knowledge into action.

HAND – The How?

We believe that people learn when they are active. Our solutions engage everyone in dialog, they challenge people to put words on their new understanding, and invite them to experiment to see what would happen if… It’s when we try things out for ourselves that we can truly understand how the parts fit together. And then we can see what we need to do, in order to make a difference in our daily work.